Privacy Policy TMB66 – Your Data Protection

Welcome to the TMB66 Privacy Policy page. This document has been carefully prepared to outline our commitment to protecting the personal data of every member who uses our online entertainment platform in Malaysia. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly.

TMB66 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy applies to all members who register or use the TMB66 platform, whether via our official website or iOS and Android mobile apps. By continuing to use our services, you acknowledge that you have read, understood, and agreed to this policy.

1. Information We Collect

TMB66 collects various types of information to ensure our services run smoothly, securely, and meet the needs of every member. This information is divided into several key categories:

Personal Identification Information

• Full name as shown on official identification documents
• Malaysian identification card number (MyKad) or passport number
• Date of birth for 18+ age verification
• Full current residential address
• An active mobile phone number registered in your name
• A valid and accessible email address

Financial Information

• Bank account number or digital wallet details (Touch 'n Go, GrabPay, etc.)
• Bank name and account holder name for withdrawal verification purposes
• Deposit and withdrawal transaction records
• Financial activity history on the TMB66 platform

Technical & Usage Information

• Your device's IP address and general location information
• Device type, operating system, and browser version used
• Login activity logs, session duration and game history
• Cookie data and related website tracking technologies
• Information on how you discovered and interact with the tmb66 platform

2. How We Use Your Information

Every piece of information we collect is used solely for legitimate and transparent purposes. Below is a summary of how we use your data:

TMB66 uses your information to improve your overall gaming experience. For example, game activity data is used to recommend relevant promotions and to ensure our platform is continuously improved based on real member usage patterns.

We also use technical data to detect and prevent suspicious activity such as unauthorised login attempts, identity fraud, or bonus abuse. This is done to protect your account and funds.

3. Data Sharing & Disclosure

TMB66 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in certain situations, we may need to share your information with the following parties:

• Payment service providers – local banks, DuitNow, Touch 'n Go eWallet, and payment gateway providers necessary to process your transactions
• Technical service providers – hosting companies, software providers, and technology partners who assist us in operating the TMB66 platform
• Regulatory bodies and authorities – when required by Malaysian law, court order, or a legitimate authority investigation
• Fraud prevention agencies – for the purpose of verifying identity and preventing illegal activities related to money laundering

All third parties working with TMB66 are bound by strict data confidentiality agreements. They are only permitted to use your data for agreed purposes and strictly within the defined scope. TMB66 is responsible for ensuring all partners comply with equivalent data protection standards.

4. Data Security & Technical Protection

We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. tmb66's security infrastructure encompasses multiple layers of protection:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
• Stored data encryption using AES-256 for all sensitive information
• Multi-layered firewall system and real-time intrusion detection
• Two-factor authentication (2FA) available for all member accounts
• 24-hour security system monitoring by our cybersecurity team
• Regular penetration testing conducted by independent security experts
• Regular data backups to prevent data loss due to disasters or system failures

While we apply the most up-to-date security measures, no system in the world can guarantee 100% absolute security. We therefore encourage you to take your own precautions, such as using a strong and unique password, never sharing your login credentials with anyone, and promptly reporting any suspicious activity in your account to TMB66 customer support.

5. Cookies & Tracking Technologies

TMB66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies – required for core platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function without them
• Performance Cookies – help us understand how members use the platform so we can improve the user experience
• Functional Cookies – remember your preferences such as language, display settings, and login information for your convenience
• Analytics Cookies – collect aggregated data on platform usage patterns for product improvement purposes

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the tmb66 platform. We do not use cookies to track your activity on other websites or for third-party advertising purposes.

6. Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection, you as a tmb66 member have the following rights regarding your personal data:

• Right of Access – request a copy of all personal data we hold about you
• Right to Rectification – request that we correct any inaccurate or outdated information
• Right to Erasure – request the deletion of your personal data, subject to legal obligations binding on us
• Right to Restrict Processing – request that we restrict how we process your data under certain circumstances
• Right to Withdraw Consent – withdraw consent for data processing at any time without affecting the validity of prior processing
• Right to Complain – lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated

To exercise any of the above rights, please contact the TMB66 customer support team via live chat on the platform. We will process your request within 14 business days of receipt. In some cases, we may need to verify your identity before processing the request to protect the security of your data.

7. Data Retention & Deletion

TMB66 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Below are our general data retention guidelines:

• Active account data – retained for the duration your account remains active
• Financial transaction records – retained for a minimum of 7 years as required by law
• Game activity logs – retained for 2 years for audit and dispute resolution purposes
• KYC records and verification documents – retained for 5 years after account closure
• Technical data and server logs – retained for 12 months

Once the retention period expires and there is no legal obligation to retain the data, tmb66 will delete or anonymise your personal data in a secure and irreversible manner. This process is carried out periodically and automatically through our data management system.

If you close your TMB66 account, your personal data will be processed in accordance with the retention policy stated above. Data will not be deleted immediately upon account closure due to ongoing legal and audit requirements.

8. Privacy Policy Changes

TMB66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or enhanced data protection measures. We are committed to informing you of any material changes.

When significant changes occur, we will:

• Displaying a clear notice on the tmb66 platform homepage
• Sending a notification to your registered email at least 7 days before the changes take effect
• Updating the "Last Updated" date at the top of this document
• Maintaining an archive of previous versions of this policy for your reference

Continued use of the tmb66 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to discontinue use of the platform and close your account.